Legal
Privacy Policy
How we collect, use and protect the personal information you provide through this website.
What we collect
When you submit an enquiry form we collect your name, email address, phone number, property suburb, enquiry type, timeframe and any message you provide. We also record the page the enquiry was sent from. We do not collect financial information through this website.
How we use it
Your information is used to respond to your enquiry, to provide the appraisal or advice you asked for, and to keep you informed about matters relevant to that request. If you become a client, it is used to manage your campaign. We do not sell your information to third parties.
Service providers
Enquiry emails are delivered through Resend, a transactional email provider. This site uses Google Tag Manager and Google Analytics to understand how the site is used, Google Maps to display our office location, and Google reCAPTCHA v3 to prevent automated form abuse. Use of reCAPTCHA is subject to the Google Privacy Policy and Terms of Service.
Cookies
Cookies and similar technologies are used for analytics and to make the site function correctly. You can block or delete cookies in your browser settings; parts of the site may not work as intended if you do.
Storage and security
Information is stored within systems operated by Ray White and our service providers, protected by access controls and encryption in transit. No online transmission is completely secure, and we cannot guarantee absolute security.
Access, correction and complaints
You may request access to the personal information we hold about you, ask us to correct it, or ask that it be deleted, by emailing enquiries@isellhomes.com.au. If you are not satisfied with our response you may contact the Office of the Australian Information Commissioner.
Changes to this policy
This policy may be updated from time to time. The current version is always published on this page.